Privacy Policy

• Contact and business details you provide through enquiry and portfolio forms.
• Quiz responses and the details you submit to receive an AI readiness result.
• Messages you send to the website assistant and technical information needed to operate and secure it.
• Consent-based analytics information, such as pages visited, device type, approximate location, and campaign attribution.

• To respond to enquiries, assess project fit, prepare recommendations, and deliver requested services.
• To operate, secure, troubleshoot, and improve the website and its AI features.
• To measure marketing performance only when you have accepted analytics cookies.
• To meet legal, accounting, fraud-prevention, and security obligations.

We process information when it is necessary to respond to your request, perform or prepare a contract, meet a legal obligation, protect legitimate business and security interests, or act on your consent. You can withdraw analytics consent at any time through Cookie settings in the footer.

We use vetted providers for hosting, databases, security, bot protection, communications, analytics, and AI processing. This can involve processing outside South Africa. We limit access to what is needed for each service and use contractual and technical safeguards where appropriate.

We keep personal information only for as long as it is reasonably needed for the purpose collected, to maintain business records, resolve disputes, and meet legal obligations. We use access controls, encryption in transit, security monitoring, and other proportionate safeguards. No internet service can guarantee absolute security.

Subject to applicable law, you may ask to access, correct, delete, restrict, or object to our use of your personal information. You may also withdraw consent and complain to the Information Regulator of South Africa. We may need to verify your identity before completing a request.

Essential storage supports security and remembers your cookie choice. Google Analytics, Google Ads measurement, and Contentsquare are loaded only after you accept analytics. Cloudflare Turnstile may process technical data when a protected form is displayed or submitted because it is required to prevent abuse.

We may update this policy when our services, suppliers, or legal obligations change. The date at the top shows the latest revision.